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Who we are

Our website address is: https://goodbyejunk.com.au.

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements

womanfive

Excellent Reviews

Trust Pilot

Trust Pilot

Google Reviews

Google Reviews

Service Seeking

Service Seeking

quote

Grace Baily

ystroke

Both the representative that spoke to me on the phone and the staff that arrived to collect the rubbish were very professional and friendly

Goodbye Junk also offered me a very reasonable price, which i really appreciate.

Will definitely use their service again.

Peter Leyshon

ystroke

Excellent service

Excellent service. The guys arrived on time at our city address. The clean out was conducted with no fuss at all. The staff were friendly and efficient!

Keith

ystroke

Highly Recommended

Charlie and his team were a pleasure to deal with, from the initial phone call through to waving off the final truck.

They were on time, extremely efficient and even worked though some pretty nasty rain to get the job completed when they said they would, and it came in very close to the initial estimate provided from just a few photos.

Christian

ystroke

Outstanding Service

I've been using Charlie and his outstanding crew from Goodbye Junk for over three years now for my business and can highly recommend them as they have never let down.

Reliable, punctual and always go the extra mile.

Susan - Hornsby

ystroke

No stress removal

I received a return phon call within 5mins of my website enquiry. Then men arrived on time and called me to say they were on their way. The price they gave me on the spot was reasonable and my thins were quickly gone. I was moving and was very relieved to have one less thing to worry about. Both men were really friendly.

I asked for their business card and would definitely recommend them.