Goodbye Junk has designed a simple and pain free rubbish removal experience to make your life easier. The following information explains everything you need to know so you can book with complete confidence!
Fill out our online form in just a few seconds. All we need is your name, phone number, pick up address, preferred time for arrival and a small description of your job. We typically provide a 15 minute – 2 hour window for your job.
We then send an SMS confirmation of your booking, with all of the important information you need.
On the day of your booking, you’ll receive an SMS that our team is on their way with expected arrival time. The SMS will also include a link so you can watch the truck’s location live. (Exactly like an Uber or Pizza delivery!)
Our friendly crew will arrive and greet you with a big smile! Just point at the rubbish you need removed and we’ll quickly create a fixed, all-inclusive quote. You have no obligation and the quote is provided free.
Once we get the go-ahead, our team will then load all of your rubbish onto our truck. You don’t need to lift a finger, no matter where your junk is located*. We will also sweep up afterwards to ensure your space is left looking spotless!
A team member will make sure you’re happy with the final result before asking for a payment. We accept Credit/Debit Cards, EFT or Cheque. Will also send you an email or SMS of your invoice.
*Extra fees may apply for rubbish that is difficult to access. This will be clearly communicated and included in your up-front quote before we begin the job.
Not only do we turn up on time, every time, but you don’t even have to be home! We can video or phone call you to complete the job.
There will never be any hidden surprises at the end of your job. Our transparent, fixed priced quotes give you complete peace-of-mind.
Leave the messy, difficult job to us and just relax. Not only will your space look spotless but you’ll feel great afterwards.